Frequently Asked Questions (FAQs)

Can I apply for the free trial work?

Yes, you can! We suggest you at first check the quality by getting a free trial of about one to ten images before placing the order

Is my FTP account safe and secure?

Of course, you can relax about the topic. It’s personalized, highly secured, and will only be shared between CPE staff & “YOU.”

Are my photos secure with Image Shaper?

100% Guarantee for security. We have a secured data center with a firewall configured. And our local PCs had virus protection.

Will my images be used for other purposes?

We are professional. We don’t disclose/share any of the images you order. If you wish, we can sign the NDA paper.

What format do you want the images will be in?

We accept the following format to be used for photo editing: PSD, JPG, JPEG, TIFF, TIF, PNG, DMG, and GIF.

How much is the file size for uploading?

Though there is a bounding to upload the images through a web form to email, you can attach up to 2 images in Free Trial form and the maximum size of each file should be 5 MB. If you have a bigger file than 5MB, you will need to use the FTP system. If you are sending the files for clipping path service then we suggest sending a good-quality image to get more accurate paths.

What is your working time?

We work in limited time in a day (9-12 hours) and 6 days a week. Friday is our Weekend. But our customer service is always alert. Try us!

How long it will take for my job to be finished?

It depends on the job’s quantity and image complexity. We usually take 12 -16 hours to complete the job. If we need further time to complete the job, we will inform you.

What If I’m not happy with a completed image?

Yes! It’s a good question about the completed jobs. But it is very rare to talk about our work. Because we proceed with your work through highly skilled DTP professionals, in case if you find any problem with our work, please claim us by writing an email at once. We will observe and make an effort for our superior to fix it within the duration time without extra cost however if you are still not satisfied with the work we did. We don’t charge you for anything.

Can I have a weekly or monthly payment?

Absolutely, there are so many clients who send us ongoing projects over the week/month/year. If you turn, you can also have a weekly or monthly payment plan.

Special Discount for
Bulk Images !

We provide 100% handmade photo editing services to use photoshop. So you will get great quality services. always try to deliver your order within 24 hours or less.